EU-compliant in minutes
Provide the legally required withdrawal button with form, confirmation email, and merchant dashboard – without custom theme development.
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Meet the new withdrawal button requirement without custom development.
Offer your merchant clients a fast, clean solution instead of custom theme implementations.
Become a partnerFor many online merchants, accepting withdrawals only by email or through general contact channels will no longer be sufficient. From 19 June 2026, consumers must in many cases be given an electronic option to declare their withdrawal directly online. This is based on EU Directive (EU) 2023/2673 and its transposition into national law.
A standard returns process is often not the right solution. Return and support flows are usually not designed as a standalone withdrawal process and often lack the structure needed for a clear, traceable procedure.
Our app adds exactly this functionality to Shopify stores – with a withdrawal button, form, confirmation email, and centralized processing in the Shopify backend.
Many merchants will need to provide consumers with an electronic withdrawal function directly in their store.
A return form or general support flow usually does not properly represent the required withdrawal process.
Our app adds a clear, structured, and traceable withdrawal process to Shopify.
A clearly visible withdrawal button opens the form directly in the store.
Order data is verified and receipt is confirmed via email.
Withdrawals, status, history, and internal processing in one place.
A clearly accessible entry point for consumers directly in the Shopify store.
Works for guest orders and customers without an account.
Sends a transactional confirmation after submission.
Manage withdrawals, status, and history in one place.
Order data is validated before a request is created.
Processing steps are documented in a traceable manner.
Solve the withdrawal button requirement for your clients without custom theme development. Our app is designed for fast rollout in Shopify stores and is ideal for agencies with EU merchants.
Quality and reliability for your Shopify store.
Native Shopify app, installable directly from the App Store.
Developed and maintained by a team based in Germany.
Data minimization and purpose limitation are built into the workflow.
Lightweight, with no unnecessary additional tracking scripts.
Whether merchant or agency: with our app, you can provide a structured withdrawal process directly in Shopify – without unnecessary custom development.