Knowledge center: the EU withdrawal button

Everything Shopify merchants and agencies need to know about the withdrawal button — legal background, practical rollout and common pitfalls.

Basics

EU Withdrawal Button 2026: Requirements, Scope, Implementation
From 19 June 2026, online shops selling to EU consumers need a withdrawal button. What EU Directive 2023/2673 requires, who is affected, and how to comply.
7 min read

Legal

Ignoring the Withdrawal Button: Warnings, Fines, 12-Month Risk
Missing the 19 June 2026 deadline exposes EU shops to warnings, fines up to 4% of turnover, and an extended 12-month-plus-14-day withdrawal period.
7 min read
EU Directive 2023/2673 explained
What does Directive (EU) 2023/2673 actually require, why is it relevant for Shopify merchants, and what concrete obligations apply from 19 June 2026?
1 min read

Shopify rollout

Add a Withdrawal Button to Shopify: Three Options Compared
Custom development, Shopify Forms, or a dedicated app? Here's how to implement an Article 11a-compliant withdrawal button on Shopify before 19 June 2026.
8 min read